Member Spotlight: Drybar
Integral to The Scout Guide Phoenix & Scottsdale’s mission is telling the stories behind the small businesses Scouted in each Volume. The story begins in print and continues online, after all. As you peruse Volume 2, we are thrilled to continue our story-telling mission with Member Spotlights.
Photographed by Carl Schultz | Schultz Digital.
When Drybar began to franchise in 2011, the 20-year beauty industry veteran, Amy Ross, knew Arizona was the perfect market for the now ubiquitous brand. And while Ross had never pictured herself owning a franchise – much less one with six locations – she jumped at the opportunity to be at the ground level of the blowdry bar’s franchising.
Nearly eleven years later and six-and-counting locations strong, Ross’s bet has paid off. Arizonans, particularly those in Phoenix and Scottsdale, have proved loyal clientele. And Drybar’s signature straightforward, fun-loving concept is a staple of well-tressed Valley women.
Recently, we chatted with Ross about her franchise-based approach to entrepreneurship, how she’s using Drybar to connect with the Valley community, and – of course – what she’s gifting this holiday season.
The Scout Guide Phoenix & Scottsdale: Before we get into blow-dries and blow-outs, let’s talk a bit about what led you to Drybar. What were you doing before Drybar?
Amy Ross: Before Drybar, I worked at Estée Lauder companies for sixteen years. I started with them in my 20’s behind the counter at Clinique and worked my way up to an executive-level position.
The Scout Guide Phoenix & Scottsdale: When did you first discover your passion for beauty?
Amy Ross: From the time I was a little girl, I was interested in all things beauty! I remember being mesmerized when I would sit and watch my grandmother put on her makeup. I don’t think that it was any coincidence that I ended up working in the beauty industry.
The Scout Guide Phoenix & Scottsdale: What drew you to Drybar?
Amy Ross: When Drybar started in 2011 it quickly became the leader in the arena, and I was drawn to its laser focus and fun personality. I’d been on the cosmetic side of the business for almost 20 years and I honestly had never thought about owning a franchise. But, when I came across the opportunity to be on the ground level of Drybar franchising, I knew the concept would be a perfect fit for Arizona.
Photographed by Carl Schultz | Schultz Digital.
The Scout Guide Phoenix & Scottsdale: Now let’s chat blow-dries and blow-outs. For the uninitiated, what is Drybar?
Amy Ross: We’re a blowdry bar. No cuts, no color. Expect blowouts, braids, updos (adorably named ‘Uptini’), as well as a few other add-on hair services to enhance your relaxation and hair health.
The Scout Guide Phoenix & Scottsdale: In addition to laser focus and a darling personality, what sets Drybar apart?
Amy Ross: Our number one core value at Drybar is, “It’s the Experience.” We offer happiness and confidence one blowout at a time!
The Scout Guide Phoenix & Scottsdale: Franchise ownership is a less-talked about form of entrepreneurship. What would you tell someone considering a franchise?
Amy Ross: Trust your gut! I had never owned my own business, dealt with commercial real estate, or worked as a franchisee before Drybar. At the end of the day when I listened to my gut and trusted myself, I always found the right answer!
Photographed by Carl Schultz | Schultz Digital.
The Scout Guide Phoenix & Scottsdale: What has been the most challenging aspect of entrepreneurship?
Amy Ross: Navigating a pandemic as a business owner was no joke. The two characteristics that come to mind for our clients are dedication and loyalty. This was something no one saw coming and to have our business continue to thrive on the other side was truly something special.
The Scout Guide Phoenix & Scottsdale: What is the most rewarding aspect of
Amy Ross: We are so thankful for the success we’ve had over the past eleven years and are so honored to be able to give back to the community through working with local charities. I also did not expect the amazing friends and connections I have made from opening Drybar. Opening this business has enhanced my life in a way I did not imagine.
Photography by Scott Foust Studios.
The Scout Guide Phoenix & Scottsdale: What’s next for Drybar Arizona?
Amy Ross: We are actively looking for more real estate to continue to grow our business in the Valley and expand to more locations. So stay tuned!
The Scout Guide Phoenix & Scottsdale: Speaking of the Valley, what do you love about living and working here?
Amy Ross: I love the vacation lifestyle that the Valley has to offer. From all of the great restaurants, great shopping, and amazing weather (if you don’t count the summer), what is there not to love?
The Scout Guide Phoenix & Scottsdale: What are your go-to local favorites?
Amy Ross: Ocean 44, Sakana Sushi & Grill, and Campo Italian Bistro are my favorite places to eat. And for shopping, by far Amy Atelier in Scottsdale.
Photographed by Carl Schultz | Schultz Digital.
The Scout Guide Phoenix & Scottsdale: When you’re not working – or getting a blowout – where can we find you?
Amy Ross: My true love is my family. I love spending time with my husband of almost 20 years and our amazing son. We are looking forward to some amazing travels this upcoming year and are so excited to see parts of the world that will be new to us.
The Scout Guide Phoenix & Scottsdale: One last question that’s a seasonal must. What are you gifting this holiday?
Amy Ross: Drybar has so many fabulous gift sets and options. I love the idea of pairing the gift of an appointment or membership with a set, like Ready Set Smooth or Glossy Gang on the Go.
Photography by Scott Foust Studios.
Schedule a blowout or pick up gifts for the glam lady in your life at one of three local Drybar locations listed below. Don’t forget to tell them Scout sent you!
DRYBAR LOCATIONS:
Drybar Phoenix: 3172 E Camelback Rd Phoenix, AZ 85016
Drybar Scottsdale Quarter: 15147 N Scottsdale Rd # 115 Scottsdale, AZ. 85254
Drybar Scottsdale Lincoln Plaza: 6378 N Scottsdale Rd # 120, Scottsdale AZ, 85253
Drybar Tempe: 410 N Scottsdale Rd # 111 Tempe, AZ. 85288
Drybar Gilbert: 2080 E Williams Field Rd #103 Gilbert, AZ. 85295
Drybar Phoenician: 6000 E. Camelback Rd Scottsdale, AZ 85251
