Thank you for your interest in working at The Scout Guide. We are always interested in hearing from passionate, driven, creative individuals and encourage you to check back regularly, or please feel free to send your resume and a note about why you’d be a great addition to the TSG HQ team to careers[at]thescoutguide.com

Open Positions


EDITOR OF THE SCOUT GUIDE CHARLOTTESVILLE

Each city has a local Editor who ‘scouts out’ their market and becomes the face of The Scout Guide (TSG) brand. The Editor of The Scout Guide Charlottesville is responsible for selecting the businesses that should be featured in the Guide, selling the spreads, maintaining the client relationships, finding a local photographer, and attending all photoshoots. The Editor is also responsible for maintaining the local city blog, launched at the time that the first Guide goes to print, as well as a dedicated Facebook page and any other social media platforms that the Editor chooses to use. The position is perfect for someone who eats local, shops local, explores local, loves finding the unique and hidden gems their city has to offer, and is a committed self-starter. This is a role for someone who is great at sales and also has an eye for style and design.

The Editor position is a flexible, full-time effort. Editors generally set their own schedules and mange their own time, ramping up or down depending on how busy the week may be. Each phase of the book lifecycle comes with a different set of responsibilities, so the job is constantly evolving as the book progresses.

What You’ll Do

  • The Editor sets up meetings and recruits unique and exceptional local businesses to participate the Guide. This is frequently considered the most difficult and demanding part of the job, and it requires a significant amount of preparation.
  • Once clients have signed on to participate, the Editor schedules creative meetings and photoshoots. The Editor attends these appointments and collaborates with the photographer and client to capture beautiful images for the Guide.
  • The Editor works in collaboration with the TSG team to share concepts and feedback from clients in order to get final approval on all spreads prior to print.
  • Once the Guide is printed, the Editor works with businesses to ensure that all Guides are distributed at the appropriate venues and events. We encourage weekly and/or monthly distribution, in addition to face-to-face time with clients.
  • The Editor updates content online to keep it fresh and current, with the objective of growing a local following on Facebook, Instagram, and subscriber lists for the local and national blogs. This phase allows the Editor to market the Guide and stay connected with clients before starting the sales cycle for the next volume.
  • The Editor is the key to success in a market. Regardless of city size, demographics, location, etc., a strong Editor can make a book thrive. That is why TSG seeks out those who are committed to their communities and also willing to make a significant investment of time and energy into the job.

What You’ll Bring

  • Bachelor’s degree or equivalent years of relevant experience
  • Outstanding organizational skills
  • Ability to handle multiple assignments promptly and effectively
  • Ability to prioritize deadlines and tasks
  • Excellent oral and written communication skills
  • Detail-oriented; demonstrates accuracy and thoroughness and monitors own work to ensure quality
  • Customer service and sales experience preferred

To Apply: Outstanding candidates should submit a cover letter and resume to careers[at]thescoutguide.com

Disclaimer: This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.


ACCOUNT MANAGER

The Account Manager provides ongoing training, support, and coaching for TSG Franchisees, and strives to improve Franchisee satisfaction and retention.

What You’ll Do

  • Builds relationships with assigned group of Franchisees and acts as their guide and advocate in every interaction with TSG Headquarters, serving as their main point of contact to provide positive, constructive, and actionable feedback and ensure an effective flow of communication
  • Understands, interprets, upholds, and enforces systems standards, policies, and contracts; communicates and implements any changes to these with Franchisees
  • Communicates best practices to Franchisees, provides training, and shares information about new processes, products, and services
  • Works with Director of Operations & Finance to build out support tools to increase Franchisee satisfaction and retention and identify areas where additional support may be necessary
  • Manages administrative tasks, including data entry, updating internal documents and schedules, filing paperwork, handling special graphic requests, fulfilling requests for sales materials and coordinating mailings, etc.
  • Travels, as needed, to attend book launch parties, assist with sales calls, or otherwise support Franchisees
  • Ensures assigned projects and initiatives are completed within time and budget expectations

Reports to:  Director of Operations & Finance

What You’ll Bring

  • Bachelor’s degree or equivalent years of relevant experience
  • Outstanding organizational skills
  • Ability to handle multiple assignments promptly and effectively
  • Ability to prioritize deadlines and tasks
  • Excellent oral and written communication skills
  • Detail-oriented; demonstrates accuracy and thoroughness and monitors own work to ensure quality
  • Customer service and Salesforce experience preferred
  • Proficient in Microsoft Office and Google Business Suite

To Apply: Outstanding candidates should submit a cover letter and resume to careers[at]thescoutguide.com

Disclaimer: This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.