Thank you for your interest in working at The Scout Guide. Below please find current job opportunities at The Scout Guide Headquarters in Charlottesville, Virginia. Please note we are always interested in hearing from passionate, driven, creative individuals, so if you do not see the position you are seeking listed, please check back regularly or feel free to send your resume and a note about why you’d be a great addition to the TSG HQ team to careers[at]thescoutguide.com.


ACCOUNT MANAGER

The Account Manager is responsible for providing ongoing training, support, and coaching to an assigned group of editors to drive success, satisfaction, and retention.

RESPONSIBILITIES:

  • Serves as main point of contact and advocate for assigned group of editors, and liaises with all departments at TSG Headquarters
  • Onboards and trains new editors on all aspects of the guide “lifecycle” (sales, photography, design/production/printing, blogging, social media, distribution, and business planning)
  • Communicates regularly with assigned editors to keep them apprised of TSG developments and best practices via email, phone calls, and other modes of communication
  • Updates internal databases to reflect up-to-date business practices, resources, and forms
  • Monitors, records, and communicates pertinent editor-related data on a regular basis
  • Works as a team, and with other departments as necessary, to build out support tools and increase editor revenue, satisfaction, and retention
  • Travels, as needed, to attend book launch parties, assist with sales calls, or otherwise support editors

QUALIFICATIONS:

REQUIRED

  • Bachelor’s degree
  • 2+ years of customer service experience
  • Ability to be poised and professional in any situation
  • Outstanding organizational skills
  • Excellent verbal and written communication skills
  • Motivated self-starter who works well independently or as part of a team
  • Effectively identifies priorities and requires little supervision

PREFERRED

  • Salesforce, DocuSign, Emma, and G Suite experience

Reports to: Director of Operations and Finance

To Apply
Outstanding candidates should submit a cover letter and resume to careers[at]thescoutguide.com.

Disclaimer: This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.


GRAPHIC DESIGNER

The Graphic Designer demonstrates a sound understanding and execution of producing refined and compelling graphics, as well as an established sense of brand value and consistency. The Graphic Designer is proficient with industry standard design software. He/she has a basic understanding of printing procedures, photography, digital photo editing, typography and illustration.

RESPONSIBILITIES:

DESIGN

  • Completes layout and design of multiple city guides each year within scheduled timeline and with minimal alterations
  • Understands and maintains TSG aesthetic and brand adherence throughout the design processes
  • Prepares work to be accomplished by gathering information and materials from the editor’s prepared Google Drive folder, client websites, or other sources as appropriate
  • Illustrates concept by designing layout of art and copy regarding arrangement, size, type size and style based on the TSG aesthetic
  • Submits designs to the Design Manager for review and works with design team on edits
  • Receives and interprets creative briefs and direction on each spread and design
  • Obtains approval of concept by submitting layout for editor approval
  • Responsible for light to moderate photo editing and retouching
  • Demonstrates exemplary organization and maintains proper design file organization for each city and for other internal projects
  • Successfully sets priorities to plan and execute production checklists
  • Executes basic preflight validations for all city guides before sending to press
  • Responsible for timely production, layout, and design of special graphic requests, sales and marketing collateral, social media graphics, etc.
  • Assists Design Manager in design and delivery of marketing collateral

COMMUNICATION

  • Uses excellent communication skills both internally with coworkers, and externally with editors and clients
  • Responsible for daily communication with editors concerning design and production of city guides, special graphics, and merchandise
  • Design Manager in delivering creative direction for editors, photographers, and freelance talent
  • Assists Production Manager in communications concerning technical processes with printing and press providers

QUALIFICATIONS:

  • Bachelor of Arts in Graphic Design, Communications, or related field
  • 2+ years of experience in Graphic Design and Adobe Creative Suite
  • Demonstrates fluency in current graphic design practices and programs, such as Adobe Creative Suite (especially InDesign and Photoshop)
  • Completes assigned and self-initiated skill-building initiatives to advance proficiency

Reports to: Design Manager

To Apply
Outstanding candidates should submit a cover letter and resume to careers[at]thescoutguide.com.

Disclaimer: This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.