Thank you for your interest in working at The Scout Guide. Current job openings are listed below, however, we are always interested in hearing from creative and driven individuals, so please feel free to send your resume and a note about why you’d be a great addition to the TSG HQ team to careers[at]thescoutguide.com.

 

PLATFORM ADMINISTRATOR

RESPONSIBILITIES:

  • Maintain ownership of all digital support platforms, specifically but not limited to Salesforce
  • Provide real time support for issues related to Salesforce and other integrated systems
  • Identify and execute training opportunities for employees and franchisees
  • Work across sales team and production team to manage and prioritize ongoing business requests and administrative needs
  • Stay up-to-date on upcoming versions of Salesforce and applications to inform recommendations on system scalability and sustainability
  • Assist in the design, configuration and administration of Salesforce including but not limited to, custom fields, page layouts, formula fields, general Salesforce configuration, data load and email templates
  • Build relationships with platform vendors and stakeholders to enhance communication and provide a vehicle for proactive resolution of issues
  • Willingness to learn new platforms as they are rolled out throughout the organization

QUALIFICATIONS:

Required:

  • 6 months – 1 year of applicable experience with Salesforce
  • Excellent oral and written communication skills
  • Excellent time management planning and organizational skills
  • Appreciation for data-driven decision-making
  • Knowledge of best practices and latest trends in platform usage

Preferred:

  • Bachelor’s degree in computer science or related field
  • Customer service experience
  • Proficient in Microsoft Office programs